How can we help?

Look something up, or browse by what you are trying to do.

Getting started

Is Okil only for law firms?

No. A workspace can be solo, with one seat, or a firm with a team. You can start solo and switch to a firm later from the Firm tab in Settings.

Can I try it first?

Every new workspace gets 14 days with everything switched on. No card is needed.

How do I sign up?

Create an account, then create your workspace. If you use an email address, you must confirm it with the link we send before you can sign in. If you use a mobile number, you confirm it with a code sent by SMS.

Can I see it with someone from your team?

Use Book a demo on the home page. Tell us about your practice and a time that suits you, and we will get back to you.

Plans and payment

What happens when the trial ends?

After the 14-day trial you choose a plan. If you have not yet, your account, billing, settings, documents and time tracking keep working, while the case, calendar and Bahas areas pause until a plan is active. Nothing is deleted.

How do I pay?

By eSewa, Khalti or bank transfer. We record your payment and switch your plan on. There is no card checkout, so there is nothing to enter on the site.

Can I change my plan?

Yes. Request an upgrade from inside the app and we will contact you. The plans, what each includes and the prices are on the pricing page.

Is there a limit on team members?

Each plan includes a number of seats. When you reach the limit, adding another advocate asks you to upgrade.

Security and privacy

Does Okil support two-factor sign-in?

Yes. Turn it on in your account settings with an authenticator app, and store the backup codes. Platform administrators are required to use it.

Who in my firm can see my cases?

Roles control it. Advocates see the cases assigned to them and what is tied to those cases. Owners and staff see the whole firm. A case marked sensitive is visible only to the owner and that case's team.

Can I see who has signed in?

Yes. The owner can read an activity log of sign-ins, new-device sign-ins, role changes, two-factor changes and member removals. You are also emailed or texted when your account is signed in from a new device.

Are my questions and documents used to train AI?

No. The AI providers we use contractually exclude your questions and documents from model training. They may keep requests briefly to watch for abuse, but not to improve their models.

Is one firm's data kept separate from another's?

Yes. Every firm's data is kept apart from every other firm's. Members see only their own firm, and a client sees only the firms that invited them.

The client portal

How do I invite a client?

Open the client, choose to invite them to the portal, and they receive a sign-in link by email or a code by SMS. Your Bar Council licence must be verified first.

What can a client see?

Only what you choose to share: documents you mark visible, and the case progress and descriptions you publish. Notes marked private are never shown to clients.

A client cannot sign in. What do I check?

Check that the invitation went to the email or mobile number they are using. If your firm's plan has lapsed to the locked state, the portal is closed until the plan is renewed.

Can a client use the same email as a firm member?

No. A person has one type of account. A client needs their own email address, separate from any firm account.

Bahas

Can I rely on a Bahas answer in court?

Treat it as a research aid. Every claim points to its source so you can check it. Whether a provision applies to your facts is your decision, and anything you file should be checked against the official text.

Which languages does it work in?

Nepali and English. The answer comes back in the language you asked in.

How do you stop it from inventing citations?

After an answer is written, every citation number is compared with the passages that were actually retrieved. A number that does not match is removed, so a citation on your screen points to a real passage.

Do I need the case-management part to use Bahas?

No. They work well together, since you can save a draft onto a case, but they are separate areas. The firm owner chooses who can use each one.

Your account

I forgot my password.

Use Forgot password on the sign-in page. If you registered with a mobile number, you can reset with a code sent by SMS.

I lost my phone and cannot get my two-factor code.

Use your authenticator backup codes. If you have lost those too, contact the person who owns your firm's workspace, or tell us through Book a demo and we will help you recover access.

An advocate is leaving the firm. What do we do?

Yes. Okil records an advocate's last day, moves their cases, tasks and clients to someone else, and produces a signed handover report. Their access ends the day after the last day, and the history stays complete.

Did not find your answer?

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